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Clerical, Office & Online

Administrative Assistants

This job may consist of daily office responsibilities such as data entry, filing, handling inquiries by phone call, email, or in person, and performing other clerical duties. Administrative assistance and support may be in all areas such as marketing, sales, customer service, and more.

This job may require:

  • Computer skills

  • Typing of 45+ wpm

  • Customer service skills

  • Professionalism 

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Virtual Assistants

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Freelancers

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Accounting Clerks

This job consists of accounting responsibilities such as performing account and bank reconciliations, processing accounts payable and receivable, customer service, billing and collection, analysis, and assistance with month/quarter/and yearly close.  Job requires clerk to comply with state policies and regulations, company policies, and make reports of any discrepancies found in the records.
This job may entail: 

  • Calculating

  • Multitasking

This job may require:

  • Degree in accounting

  • Organizational skills

  • Computer skills

  • Knowledge of Excel 

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Bookkeepers

This job consists of upkeep of financial records by computing, calculating, classifying, and recording accounting records. May need to operate computer programs, accounting software, and calculators. Job requires working with records such as invoices, accounts payable and receivable, financial statements, checks, vouchers, cash receipts, and more. 
This position may entail the following:

  • Reporting document errors/discrepancies 

  • Filing important documents

  • Complying with state, federal, and work regulations and policies

  • Use of Microsoft Word and Excel

  • Other duties 

This position may require:

  • Typing skills

  • Math skills

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Call Center Workers

This job consists of working in a heavy telephone call environment. Must receive inbound and make outbound calls and be able to politely assist customer requests and to make product/service sales. Such requests consist of directing calls, answering questions, and providing requested information. Must be able to perform other clerical duties.

This job may require:

  • Positive attitude

  • Strong customer service skills

  • Verbal communication skills

  • Computer and typing skills

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Clerical Personnel

Job consists of becoming familiar with office management systems and agendas. Other duties may be assigned in accordance with the office procedures of particular establishments and may also include answering telephones, typing or word processing, office machine operation, and filing. 

This job may entail:

  • Answer telephones

  • Help organize office activities

  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers

  • Take and deliver messages

  • Sending emails

  • Organizing and scheduling appointments

  • Typing letters and replies to the inquiries made

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Collections Clerks

Job consists of collecting overdue funds from customers. Responsible for making calls, monitoring customer files for missed payments, debt write-offs, maintaining accurate records, and other duties as assigned. 

The following position may require:

  • High school diploma or GED/CXC/GCSE 

  • Previous experience in field 

  • Communication skills

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Customer Service Representatives 

This job consists of providing customers with knowledgeable information about products and services via telephone or in person. Also requires polite handling and resolving of any complaints or concerns as well as follow-ups to ensure customer is satisfied. 
This position may entail the following:

  • Keeping records of all customer interactions

  • Record details of inquiries, sales, comments, and complaints

  • Transferring unresolved customers to correct management

This position may require:

  • Positive attitude

  • Polite communication skills

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Data Entry Specialists

This job consists of entering information into data bases. This job requires advanced skills in computer knowledge, typing, Microsoft Excel, Power point, and other databases. Organizational skills are required to compile data and sort data accurately. Should be able to recognize data errors and report them to supervisors. May also be responsible for answering phones, filing, and other clerical duties.

This job may entail:

  • Heavy computer use

  • Typing skills (45+ wpm)

  • Organizational Skills

  • Multitasking

  • Experience in Microsoft and Power point

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Market Research Personnel

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Receptionists

This job consists of maintaining the front desk in an office setting. Responsibilities include politely greeting guests, answering questions, as well as providing information to any visitors. The job consists of answering telephone calls, operating multiple phone lines at once, and directing calls.
This position may entail the following:

  • Providing documents to customers and employees

  • Filing and maintaining records

  • Taking messages

  • Scheduling appointments

  • Other clerical/administrative tasks

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